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The customer workshop is a workshop during which we look for solutions, together with the customer, to improve the efficiency of a process or service.
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The aim is to create closer collaboration, involving the customer in the continuous improvement process.
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This close collaboration stimulates mutual understanding, the exchange of ideas and problem-solving based on 5 steps: DMAIC.
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Stage 1: the Definition phase. These initial discussions between operational staff and the customer enable us to define the scope and challenges.
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Stage 2: The Measurement phase: Gathering relevant data to assess the situation in order to get a clear picture of current performance and identify areas for improvement.
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Stage 3: Analysis: Understanding the root causes that contribute to the problems identified, in order to implement corrective actions, resolve these problems and improve performance.
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Stage 4: Innovation. With operators who have a perfect knowledge of the field, we will develop new solutions, future processes, test them and start the action plan.
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Last phase: Control, where we will standardise, train the teams, monitor performance using the SIM, quantify and share the gains with the customer.
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Collaboration with the customer stimulates innovation by encouraging the exchange of ideas, the search for creative solutions and the adoption of new technologies.
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Because at ID Logistics, we develop our IDeas on the job, discover our new challenge : The Factory!
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Multi-disciplinary teams have developed an innovative projects aimed at improving working conditions and operational excellence.
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More than 20 teams submitted projects. The Factory is also 13 national finals and 1 international final. Discover our Podium!
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3rd: Argentina. The Dynamic Warehouse map optimises slotting, adjusts picking paths and uses AI to reduce picker movements.
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"The Factory is a fantastic programme that has enabled us to work as a team, to think outside the box and to show us that things can be done differently."
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2nd: Benelux. The Smart Energy Storage System is an energy storage unit connected to solar panels to use local green electricity.
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"We're very proud that this CSR project has won in the Beneluxand that it came second in the global ranking."
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1st: Poland. The Live Warehouse is an application that displays in a digital twin of the warehouse order picking performance indicators in real time.
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"For us The Factory is synonymous with collective intelligence, intrapreneurship, diversity and inclusion."
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IDEBRA, an association founded by ID Logistics.
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Since its creation in 2005, IDEBRA has been supporting young Brazilians in socially vulnerable situations.
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It contributes to their education as citizens through socio-cultural, artistic and sports activities.
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Professional integration occupies an important place with the Academy of Logistics Professions
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More than 3000 young people have obtained employment opportunities through IDEBRA.
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ID Logistics' ambition is to deploy this type of commitment in all countries where the Group is established.
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The CSR approach approach rewarded by the EVE prize.
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Our subsidiary IDEO has been acclaimed for MyData, the CO2 emissions visualisation tool.
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The data obtained helps to reduce the carbon footprint of customers' transport flows.
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This award illustrates the involvement of the Group and its employees in the energy transition.
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Since 2020, its use has led to a massive reduction in emissions from transport.
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Congratulations to the whole IDEO team for this award!
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Short interval Management (SIM) at the heart of management at ID Logistics.
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These are short meetings at regular intervals to ensure the smooth running of each site.
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SIM is an inclusive method that involves the entire operational chain up to the site manager.
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The digitalisation of media offers real-time visibility and better information sharing.
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The solution quickly identifies problems and facilitates their resolution through better communication.
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"SIM and digitalisation illustrate the Group's culture of continuous improvement"
Sébastien Piat, Site Manager - ID Logistics Brebières 2
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The ID Logistics Intervention Group: mobility for responsiveness.
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This mobile team of employees reinforces the competence of a site during its peaks of activity.
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Here are the four qualities needed to be part of it.
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Each year the Group launches a recruitment campaign for volunteer employees.
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The intervention group is open to all: each employee can apply to his/her manager.
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"To be part of the intervention group, for me, means to be voluntary, to like to move, to know how to adapt to new sites".
Raphaël. Member of the intervention group
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