Solutions tailored to your business sector

E-commerce

We schedule volume fluctuations and ensure end customer satisfaction

Pioneers in logistics and transport solutions dedicated to e-commerce, we ensure full control of the specific characteristics of this sector: anticipation and responsiveness to activity fluctuations, quality and speed of execution, delivery on promise and optimisation of the end customer experience. We take up these challenges on a daily basis alongside our pure player customers and multichannel specialists.

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E-COMMERCE

CLIENT CASE STUDY

To guarantee a high and standardised quality of service on the e-commerce channel of an international leader in the food industry.

Quality of service and operational efficiency increased significantly as a result of the common standards introduced at the sites.

Outcome

The core model has now been deployed at nine sites in three countries, and there is now a second version featuring automated processes.

Outcome

An international leader in the food industry wanted to ensure a high level of customer experience on the e-commerce channel.

Client environment

It was looking for a logistics specialist able to guarantee a consistently very high quality of service in several warehouses around the world.

Client environment

To meet expectations, ID Logistics introduced a single operational core model across all the sites.

The ID Logistics solution

The customer-focused core model includes processes, equipment (pick-to-light table, etc.), an IT solution and special training courses.

The ID Logistics solution

Retail

We meet your needs in a wide range of products

Whether in food retail, DIY, household equipment, high-tech/media products or sports goods distribution, all these activities require a detailed knowledge of the diverse stocks managed combined with storage and just-in-time flow logics.

NON-FOOD RETAIL

CLIENT CASE STUDY

Support the switch to a regional logistics organisation by a European home improvement retailer.

Our client’s delivery promise has improved significantly: distribution times are now a day quicker.

Outcome

Our client has selected ID Logistics to start up new regional distribution centres.

Outcome

A home improvement retailer wanted to switch to a regional logistics organisation in France to shorten lead times and expand its e-commerce business.

Client environment

ID Logistics started up a multi-activity site with over 40,000 sq. m. in just 4 months. 80 FTEs were recruited to handle 20,000 SKUs.

The ID Logistics solution

The warehouse fulfils orders for the 23 stores and the e-commerce site for the entire Paris region.

The ID Logistics solution

Our client now has over 18,000 additional pallet locations, and its capacity has increased by more than 8,000 daily orders.

Outcome

FOOD RETAIL

CLIENT CASE STUDY

Increase a food site’s production capacity through greater automation.

Thanks to the sorter, the site’s production capacity increased by 20%.

Outcome

The number of complaints reported by the stores decreased by 30%.

Outcome

An international food retailer wanted to increase production at a multi-temperature site and shorten lead times.

Client environment

The warehouse manages 20,000 SKUs, employs 200 FTEs and delivers supplies to 200 convenience stores.

Client environment

To meet the client’s expectations, ID Logistics automated the site and introduced a high-speed sorter in less than 9 months.

The ID Logistics solution

The sorter divides up fresh produce and seafood products as part of a just-in-time fulfilment cycle.

The ID Logistics solution

FMCG (Fast Moving Consumer Goods)

We are equipped to handle industrial volumes and paces.

The FMCG (Fast-Moving Consumer Goods) sector requires the capacity to manage flows from plants to customers with a very high standard of quality in compliance with health, traceability, quality and environmental standards. Combined with co-packing or delayed differentiation, logistics services often lead to a global supply chain management framework.

FMCG

CLIENT CASE STUDY

Turn around a co-packing site in the United States at the height of the Covid pandemic.

Robust continuous improvement processes were introduced at the site, which was awarded an AA rating in the BRC audit.

Outcome

Building on this success, the client entrusted ID Logistics with responsibility for more co-packing warehousing sites.

Outcome

A leading global agrifood group was experiencing productivity and quality issues at a co-packing site.

Client environment

Our client was looking for a partner capable of turning the site around and generating value over the long term.

Client environment

At the height of the Covid pandemic, ID Logistics took over responsibility for the site’s operations and its 600 operational employees.

The ID Logistics solution

The production record set 10 years earlier by the previous service provider was soon beaten.

Outcome

Fashion

We are always at your side, collection after collection

The fashion sector is characterised by a variety of logistics challenges: import and export flow management on a global scale, customs management, high levels of warehouse security, as well as provision and replenishment of a large number of references stocked flat or hung. Adapting resources to seasonal volumes, rapid collection changes and sales periods is vital.

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FASHION

CLIENT CASE STUDY

Increase the online sales capabilities of a European multi-brand fashion leader.

The new platform houses 25% of the client’s and its marketplace’s SKUs.

OUTCOME

It helps to manage growth of 10% p.a. in the number of units sold online.

OUTCOME

A European multi-brand fashion leader wanted to increase its online sales capabilities.

CLIENT ENVIRONMENT

For several years, ID Logistics had been working with the client, including an automated hub supplying its stores.

CLIENT ENVIRONMENT

In less than 3 months ID Logistics started up a turnkey distribution hub for the client’s e-commerce flows, including its marketplace.

THE ID LOGISTICS SOLUTION

The site was equipped with collaborative robot devices to increase operators’ productivity and cope with seasonal peaks.

THE ID LOGISTICS SOLUTION

Fragrance & cosmetics

We accord the highest priority to your products and your brand image

The perfume and cosmetics sector requires strong expertise in mechanised and automated retail preparation for luxury and high value-added products. Exceptional resource flexibility is needed to adapt to the launch of new products and to seasonal sales and products while constantly maintaining a very high level of quality and guaranteeing full traceability of prepared orders.

FRAGRANCE & COSMETICS

CLIENT CASE STUDY

Roll out an e-commerce logistics solution aligned with the needs of a world leader in fragrances and cosmetics.

Unit order fulfilment has been made more reliable. Customer complaints fell 70%.

Outcomes

Production capacity has been scaled up: the warehouse’s online activities grew 57% in just one year.

Outcome

Our client, a world leader in fragrances and cosmetics, wanted to expand its own e-commerce offering.

Client environment

The main goal was to enhance the reliability of unit order fulfilment, while scaling up production capacity.

Client environment

In less than 6 months, ID Logistics rolled out an order fulfilment solution aligned with the client’s needs.

The ID Logistics solution

The site was equipped with “put-to-light” carts with integrated scales that can prepare six orders per cart simultaneously.

The ID Logistics solution

High-Tech

We put in place multichannel solutions tailored to your quality and safety stakes

The speed with which new products are brought to market is imperative in the high-tech sector. Speeding up the storage of mass import flows, co-packing a large number of units in record time and simultaneously shipping to different distribution channels are all everyday challenges. Stringency, coordination, precision and innovation are just some of the attributes we place at the service of international leaders in the sector.

HIGH-TECH

CLIENT CASE STUDY

Raise the overall performance of a distribution hub belonging to a world leader in electronics.

Over time, flexible space allocations were introduced in the warehouse with the arrival of new clients.

THE ID LOGISTICS SOLUTION

This collaborative project drove cost, flexibility and quality of service improvements.

OUTCOME

A world leader in electronics was looking to outsource management of its 80,000 sq. m. distribution hub.

CLIENT ENVIRONMENT

ID Logistics took over the site and introduced several transformational measures to raise its overall performance.

THE ID LOGISTICS SOLUTION

No jobs were cut, and employees were trained in best logistics practices and introduced to continuous improvement.

THE ID LOGISTICS SOLUTION

The IT systems were optimised, and data secured via data centres.

THE ID LOGISTICS SOLUTION

Industry

We deploy logistics and transport solutions dedicated to the industrial sectors

Quality, precision and flexibility are among the essential requirements of our industrial customers. Whether it is for the storage of oversized or dangerous products, in situ logistics or the management of international import/export flows, we deploy our expertise for leaders in the chemical and industrial products, automotive and spare parts, or agribusiness sectors.

Tyres stored in racks in an ID Logistics warehouse.

INDUSTRY

CLIENT CASE STUDY

Developing a tailor-made logistics solution for a leading global motorbike manufacturer.

With this solution, storage costs and handling efficiency have improved.

OUTCOME

A team of smiling ID Logistics employees.

Delivery times have decreased and customer service performance has increased.

OUTCOME

An international motorbike manufacturer wanted to optimise the preparation processes in its European distribution centre.

CLIENT ENVIRONMENT

The challenge was to successfully pick specific motorbikes from stacked blocks without degrading storage density or handling efficiency.

CLIENT ENVIRONMENT

ID Logistics developed a tailor-made solution by designing narrow aisles and extra deep pallet racks.

THE ID LOGISTICS SOLUTION

Packages in an ID Logistics warehouse. Employee in a forklift truck.

The motorbikes are stored on racks and can be picked up individually.

THE ID LOGISTICS SOLUTION

Healthcare

We guarantee the integrity and traceability of your pharmaceutical products

Our specialised pharmaceutical logistics teams are qualified and trained to deliver value-added warehousing, distribution, and withdrawal/recall management. Our temperature controlled sites, our dedicated WMS and our full control of the processes and standards in the pharmaceutical sector (GDP and GMP certification, etc.) ensure a high level of performance and 100% reliability of drug traceability and information.

HEALTHCARE

CLIENT CASE STUDY

Reducing the customer complaint rate of a leading Spanish-based pharmaceutical company through artificial intelligence.

In the event of a customer complaint, an analysis is carried out to trace the preparation of the order.

THE ID LOGISTICS SOLUTION

Thanks to this solution, the customer complaint rate has been divided by 10.

OUTCOME

An international pharmaceutical company had an unusually high claim rate on its customer orders.

CLIENT ENVIRONMENT

ID Logistics has rethought the operation of automated preparation stations by equipping them with intelligent scales and cameras.

THE ID LOGISTICS SOLUTION

Information screen in a warehouse ID Logistics.

The scales check the weight of each order line by line, confirming the reference and the number of units taken.

THE ID LOGISTICS SOLUTION

The cameras are combined with a video mining system that records photos of each shot before the package is closed.

THE ID LOGISTICS SOLUTION